Automation & AI8 min read

Meet Merode AI: The Future of Property Management

Belgium has a syndic crisis. Merode is building the solution—an AI-native platform that handles orchestration so syndics can focus on decisions. Not another software tool. A digital team member.

MT

Merode Team

June 15, 2025

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Meet Merode AI: The Future of Property Management

The Crisis No One Is Talking About

Belgium has a syndic crisis. With over 90,000 VMEs requiring professional management, and a profession officially classified as a 'knelpuntberoep' (shortage profession) since 2015, the math simply doesn't work. For every 100 students entering real estate, only 1-2 choose to become syndics.

100+ emails per day. Evening meetings after 10-hour workdays. Regulatory complexity that multiplies every year. Staff shortages that make growth impossible. This isn't sustainable. And traditional software solutions aren't solving it.

Why Current Solutions Fall Short

The Belgian property management market has no shortage of software. Tools have brought valuable digitization. But digitization is not automation. What happens when that digitized email still requires a human to read it, categorize it, and respond to it?

The bottleneck hasn't moved. It's just wearing a different outfit.

Introducing Merode: Your Digital Workforce

Merode is not another software tool. Merode is a digital team member. Built from the ground up as an Agentic Process Automation Platform, Merode doesn't just assist with tasks—it executes entire processes. Autonomously. End-to-end. With the judgment to know when to escalate.

The Syndic as Decision Maker

  • Merode handles 100+ daily emails across all buildings → You review escalated issues requiring judgment
  • Merode responds to routine co-owner inquiries → You approve major communications
  • Merode coordinates with contractors → You select vendors for significant projects
  • Merode prepares agendas, minutes, and follow-ups → You set strategic direction for each VME

The goal isn't fewer interactions—it's better ones. When syndics aren't buried in operational tasks, they can focus on what truly requires their expertise.

How Merode Works: A Day in the Life

7:00 AM: A water leak reported at 11 PM has already been classified, acknowledged, and dispatched to the on-call plumber. By the time you arrive, the plumber is en route. 9:00 AM: Three contractor invoices processed automatically—extracted, matched against quotes, booked, queued for approval. You review in 3 clicks. 2:00 PM: Next week's GA draft agenda lands in your inbox with financials and proposed resolutions. Review in 15 minutes instead of 3 hours.

Beyond the Basics

Native trilingual support in French, Dutch, and English. Built for Belgian law from the ground up—Civil Code compliance, EPC tracking, BIV/IPI requirements. Belgian data residency with GDPR compliance as foundation. Integration with existing accounting software, email providers, CodaBox, and Peppol.

Early Results

Email handling time reduction: 73%. Hours saved per employee/day: 4.2 hours. Routine emails auto-handled: 89%. Average co-owner response time: under 3 minutes. These aren't incremental improvements. They're transformational.

MT

Written by Merode Team

The Merode Team is building the first AI-native property management platform for the Belgian market. We believe technology should amplify human effectiveness—helping syndics focus on judgment, relationships, and strategy.

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